w5rds App Privacy Policy

Effective Date: 2/15/2026 

Welcome to w5rds. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the w5rds mobile application (“App”).

By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate and improve the App.

A. Account Information

When you create an account, we may collect:

• Email address

• Username (if applicable)

• Encrypted authentication credentials

This information is used solely to create and manage your account.

B. App Usage Information

We may collect limited usage data, such as:

• Puzzle completion status

• Scores or progress data

• Timestamps of activity

• Device type and app version

This data helps us:

• Save your progress

• Improve gameplay experience

• Identify bugs or performance issues

We do not sell your data.

C. Support Communications

If you contact us at appsupport@w5rds.com, we collect:

• Your email address

• The contents of your message

This information is used only to respond to your inquiry.

2. How We Use Your Information

We use collected information to:

• Provide and operate the App

• Maintain user accounts

• Sync puzzle data across sessions

• Improve functionality and performance

• Respond to support requests

• Ensure compliance with app store requirements

We do not track users across third-party apps or websites for advertising purposes.

3. How Your Information Is Stored

User data is securely stored using modern cloud infrastructure.

We use trusted third-party service providers (such as secure backend database services) to:

• Store account information

• Manage authentication

• Maintain application data

All reasonable technical and administrative safeguards are implemented to protect your data.

4. Account Deletion

You may delete your account at any time directly within the App through the Account page.

When you delete your account:

• Your account credentials are removed

• Associated gameplay and progress data are permanently deleted

• Your information is no longer accessible to you or us

If you experience difficulty deleting your account, you may contact:

appsupport@w5rds.com

5. Data Retention

We retain your data only as long as necessary to:

• Provide the App’s services

• Maintain your account

• Comply with legal obligations

Deleted accounts result in deletion of associated personal data, except where limited retention is required by law.

6. Children’s Privacy

The App is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will delete it promptly.

If you believe a child has provided personal information, please contact us at:

appsupport@w5rds.com

7. Third-Party Services

The App relies on trusted third-party service providers to function properly, including secure cloud infrastructure and authentication providers (such as Supabase), as well as app distribution platforms (Apple App Store and Google Play). These providers process data solely for the purpose of operating and maintaining the App under their own privacy policies.

8. Data Security

We implement reasonable security measures to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

However, no digital platform can guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent

You may exercise these rights by:

• Using the in-app account deletion feature

• Contacting appsupport@w5rds.com

10. Changes to This Policy

We may update this Privacy Policy periodically.

If we make significant changes, we will update the “Effective Date” above. Continued use of the App after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

w5rds

A Modernizing Comprehensive Learning for All Production

Operated by Modernizing Comprehensive Learning for All, LLC
appsupport@w5rds.com
https://www.w5rds.com